Policies & Safety

Your child’s safety, wellbeing, and happiness are at the heart of everything we do.

We operate under clear, robust policies and procedures that ensure children are cared for in a safe, supportive, and well-supervised environment at all times. Our approach balances strong systems with warm, responsive relationships.

Child Safety & Wellbeing

• Child protection and safeguarding procedures
  
  
• Clear supervision and ratio guidelines
  
  
• Positive behaviour guidance
  
  
• Emotional wellbeing and inclusion practices
  
  
• Clear processes for managing safety or wellbeing concerns
  
  

Children are treated with respect, dignity, and care, and their wellbeing always comes first.

Health & Safety

• Comprehensive health and safety systems
  
  
• First aid–trained staff on duty
  
  
• Illness, injury, and medication procedures
  
  
• Emergency management plans (fire, earthquake, lockdown)
  
  
• Regular evacuation drills and safety reviews
  
  

We actively identify and manage risks so children can play, learn, and explore safely.

Risk & Hazard Management

• Routine hazard identification and monitoring
  
  
• Risk assessments for activities and excursions
  
  
• Incident, accident, and near-miss reporting
  
  
• Clear maintenance and safety reporting processes
  
  

Safety is proactive, not reactive.

Staff & Professional Practice

• Staff Code of Conduct
  
  
• Appropriate information sharing and confidentiality
  
  
• Ongoing training and induction
  
  
• Clear expectations for professional and respectful behaviour
  
  

All staff and volunteers are carefully vetted and supported to meet high professional standards.

Daily Operations & Transitions

• Safe arrival and departure procedures
  
  
• Accurate attendance and roll management
  
  
• Secure transitions between school, programme, and home
  
  
• Clear procedures for excursions and off-site activities
  
  

Every moment of the day is accounted for.

Want to Know More?

We’re committed to transparency and keeping families informed.

Our key policies are available on this website, and we’re always happy to answer any questions about how we keep children safe and supported.